Experience the freedom to focus on your business
Eric's Knowledge Base


Security

Windows XP Technical Information
1. Windows XP Links
2. Other Links


Software


News


About Me

Find out what's in it for you
Contact Me


Visit the Expert Zone


Donations!
(Please help me raise $10,000)

 

MSN Installer issue Error 1714 Older Version of DIGReqEx cannot be removed...

 

When Installing MSN 9 you get the following error:

"MSN Installer error
No features installed
These features were not installed:

MSN Explorer click here for details
    A required component could not be installed: MSN Explorer Support Files
 

MSN Explorer Support Files click here for details
    Error 1714.The older version of DIGReqEx cannot be removed. Contact your technical support group. System Error 1612.



To try installing these features again, click Retry. If this problem persists, contact customer support.
To try installing MSN later, click Finish, and then use Add/Remove Programs in Control Panel. See Windows Help for detailed instructions on Add/Remove Programs."

 

The only known solution is to create a new profile in Windows XP, install MSN, then go into the old profile to use it. The profile is corrupt.
.

This applies to:
MSN 9


Author: Eric C. Vogel
Source: MSN Support, Eric C. Vogel
Posted: 4/15/2004
Updated: 4/15/2004


BACK

Copyright 2004 Eric C. Vogel. No part of this can be reproduced or re-printed with out the permission of Eric C. Vogel or the author without their permission. All Rights Reserved. Registered Trademarks and copyrights are owned by their respective owners.

 

Copyright 2001-2005 Eric C. Vogel
Microsoft, Windows, Internet Explorer  and the Windows XP logo are registered trademarks of the Microsoft Corporation. eKB is a Trademark of Eric C. Vogel